Posts Tagged ‘Great’

Open Source vs. Closed Source Software: The Great Debate

1) Open Source Software

Open source software can be defined as software distributed under a licensing agreement which allows the source code (computer code) to be shared, viewed and modified by other users and organisations.

Cost

Open source software is free. This is a huge draw card, and if your in-house capabilities are such that you are able to implement, train and support at little cost to your organization it may be an attractive option. Having said that, open source software requires a certain level of technical expertise in order to manage content. It is therefore important to take into consideration the costs incurred once the software is obtained may be substantial unless the resources are already in place to manage it. Long term costs include the cost of implementation, innovation, the opportunity cost incurred battling with service/support issues, and the costs associated with investment in infrastructure due to a general inability to scale (assuming the organisation will grow and develop and will therefore have evolving requirements). Notably, open source software providers are increasingly charging for add- ons, additional services and integration. The total cost of ownership for open source software may roughly equal some closed source options as a result.

Service and Support

Service is one of the key issues regarding open source software. Open source software relies on its online community network to deliver support via forums and blogs. While there are massive, loyal and engaged online communities that users can turn to, time-poor consumers of today are familiar with the immediate service and support that enables issues to be resolved in a timely manner, and these communities cannot guarantee the high level of responsive service and support proprietary software can offer.

Innovation

Open source software enables innovation by providing users with the freedom and flexibility to adapt the software to suit, without restriction. However, innovation may or may not be passed on to all users of the software. It is a user’s prerogative whether they wish to share their innovation with any online communities, and users must be actively participating in these communities to become aware of such innovations. It has been debated whether customized changes to the original source code limit the future support and growth of the software, as these can potentially result in a limited ability to apply future updates, fixes or modules aimed at improving the software, leaving the user with a version that may have irresolvable issues. It is relevant to note that open source software providers generally struggle to attract large scale R&D

Usability

Open source software has been highly criticized for its lack of usability, as generally, the technology is not reviewed by usability experts and does not cater to the vast majority of computer users. Open source software is generally developer-centric, and without system administration experience or the knowledge required to manipulate programming language, use of the software and ability to fix errors as they arise is often limited to those with technical expertise. Furthermore, open source software does not legally require documentation such as user manuals or guides, hindering the creation of such tools. When documentation is provided, it is often general, containing implicit jargon, inhibiting learning. Without adequate documentation users must rely on alternative means such as online communities, assuming they are capable of finding them and the problem is one others have encountered or are willing to help resolve.

Security

Open source software is often viewed as having security issues. New data from Forrester Research has shown that 58% of IT Executives and technology decision makers in large companies are concerned about the security of open source software. Open source software is not necessarily developed in a controlled environment. While big players often have a concentrated development team, oftentimes the software is being developed by individuals all over the world who may not work on the software for the duration of its developing lifetime. This lack of continuity and common direction can lead to barriers to effective communication surrounding the software. Furthermore, open source software is not always peer reviewed or validated for use. While users are free to examine and verify source code, the level of expertise required means that it is entirely possible for a programmer to embed back door Trojans to capture private and confidential information without the user ever knowing. Adopting a reputable brand with a concentrated development team supported by a strong online community will reduce the potential risk.

2) Closed Source Software

Closed source software can be defined as proprietary software distributed under a licensing agreement to authorized users with private modification, copying and republishing restrictions.

Cost

The cost of proprietary software will vary from a few thousand to a few hundred thousand dollars, depending on the complexity of the system required. This cost is made up of a base fee for software, integration and services and annual licensin g/support fees. This cost may be prohibitive for some; however what the user is paying for is a more customized product from a trusted brand that includes higher levels of security and functionality, continuous innovation, a greater ability to scale, ongoing training and support and a lower requirement for technical skills. In order to support these elements and maintain high availability websites, a mechanism must be in place to recoup the costs. As mentioned previously, increasingly open source software providers are also charging for add-ons, additional services, and integration, reducing the gap in cost between the two options.

Service and Support

If the internet is an important channel for an organisation, software is often a secondary concern, with service level and support structure requirements taking precedent in favour of maximising uptime and minimising downtime. Service is probably the greatest advantage of using proprietary software. Proprietary software providers offer ongoing support to users, a key selling point for users without technical expertise.If the user manual or guide is not enough, or if a user experiences a problem with the software, there is an immediate point of call to turn to for assistance. There is a certain reduction in the risk undertaken with proprietary software because users are working with companies that are viable, and people with intimate knowledge of the products and services being used should any questions arise. Because service is one of the main reasons users choose proprietary over open source software, many proprietary software providers compete on service, increasing the bargaining power of buyers and thereby increasing customer service levels among providers.

Innovation

Proprietary software providers do not allow users to view or alter the source code. While this may be viewed as a disadvantage to some, it ensures the security and reliability of the software. Furthermore, many proprietary software providers customize software for specific users to provide more flexibility while investing in R&D in order to regularly offer new products and upgrades. Moreover, proprietary software providers have online user communities that create value by sharing ideas, strategies and best practices through feedback mechanisms such as forums and surveys, which also foster innovation and allow the product to adapt with changing needs. This innovation comes fully tested, and is available to all users of the software. It does not require investment in R&D or the technical understanding of source code, and assistance with implementation is generally part of the package. Because vendors must ensure their software does not become redundant, users also benefit from the type of targeted innovation undertaken- continuous investment in R&D rather than “innovation for innovation’s sake”, business focused rather than technology focused.

Usability

Proprietary software generally employs expert usability testing, and as the software is normally aimed at a more targeted audience, and therefore more tailored, usability is generally ranked quite high. In addition, detailed user manuals and guides are provided. This enables faster training and provides an immediate reference, allowing users to move along the learning curve more quickly. Supporting services include seminars, targeted training courses and extensive support to help maximise use of the software. It is also important to note that while many people see proprietary software as “closed”, today’s proprietary software offers a vast array of mechanisms for enhancement by third party systems and developers.

Security

Proprietary software is viewed as more secure because it is developed in a controlled environment by a concentrated team with a common direction. Moreover, the source code may be viewed and edited by this team alone, and is heavily audited, eliminating the risk of back door Trojans and reducing the risk of any bugs or issues with the software.

bwired is a Web Design Services and web development company based in Melbourne, Australia offering a wide range of Web Strategy .Trusted web partners of government, major businesses, significant franchise brands and tourism icons. bwired specialises in developing and implementing online business strategies. CoreDNA is a Content Management System that bwired has designed for business to support your sales, market research, operational efficiency and corporate image. Read the original article here

Poll: Who is Dithering, Wes Pruden (whoever he is), General McChrystal, or THE GREAT ONE, Barack Hussein 0bam?

Obama Dithers and Dithers

By Wesley Pruden

Only a wreck on the highway is more exciting than watching a president argue with himself. Not even the gruesome sight of presidential gore can overcome the instinct to stare at the gloomy and ponder the morbid.

Barack Obama, like the “progressives” he represents, is proud of a mind so open that his brains are forever at risk of falling out. He first said the war in Afghanistan was a war the West could not afford to lose. But that was way back when, and he changed his mind. Then he changed it again, and now nobody, maybe not even the president himself, knows what he thinks. This president’s resolve, crucial though it is to the nation’s security and survival, is always a work in progress.

All presidents are fond of saying the door to the Oval Office is always open, advice is welcome from all, no point of view will be ignored, the opinion of every American is valued, blah, blah, blah. This is happy talk, usually sufficient only as a strategy for dithering and delay. A Praetorian guard can make sure that anyone who takes the happy talk for the real stuff is kept far, far away from a president absorbed in his indecision.

This definitely includes the leader of the soldiers whom the commander in chief put in harm’s way in Afghanistan. You might think the president talks frequently with Gen. Stanley A. McChrystal, the commander of both U.S. and NATO troops in Afghanistan. But if you think that, you don’t understand how this president works. Gen. McChrystal’s five-page Commander’s Summary of what’s going on in Afghanistan, prepared for the president, came forcefully to the president’s attention with the leak of the document, in which the general warned that “failure to gain the initiative and reverse momentum in the near-term (next 12 months) – while Afghan security capacity matures – risks an outcome where defeating the insurgency is no longer possible.”

Joe Biden, the vice president who thinks of himself as the strategist for all seasons, says what the general ought to do is “narrow the mission.” He would just send drones and Special Forces to expand the war into Pakistan. Gen. McChrystal, in remarks to the International Institute for Strategic Studies in London, says such a strategy is “shortsighted” and would make Afghanistan something of a “chaos-istan,” a sanctuary for terrorism once the government falls to the Taliban. For his pains, he was summoned by the president to a 25-minute chewing out aboard Air Force One on the tarmac at Copenhagen airport. A president is rightly jealous of maintaining civilian discipline over the military, and Mr. Obama was having a particularly hard day in Copenhagen, but the frustrated general has been having a hard time, too, just getting the president’s attention.

And it’s not just Gen. McChrystal. The chief of the British general staff told the London Sunday Telegraph over the weekend that failure in Afghanistan would have an “intoxicating effect” on militant Islam and the consequences to the West would be “enormous” and “unimaginable.”

Said Gen. Sir David Richards: “If al Qaeda and the Taliban believe they have defeated us – what next? Would they stop at Afghanistan? Pakistan is clearly a tempting target not least because it is a nuclear-weaponed state, and that is a terrifying prospect. Even if only a few of those nuclear weapons fall into their hands, believe me they would use them. The recent airlines plot has reminded us that there are people out there who would happily blow all of us up.”

Sir David said he sounded his warning, unprecedented in Britain, because he believes that the public “and even members of the government” are not awake to the “enormous risks” if the war in Afghanistan is lost.

The White House, suddenly aware of its growing reputation for dithering incompetence, tried to calm the controversy Monday with the assurance that the military bureaucracy is alive, well and functioning. The president has, too, read the general’s gloomy assessment, the White House press secretary said, but the president doesn’t expect a “formal” request to arrive for “a little bit.” The president is not yet focused on “resource decisions.”

The war in Afghanistan is in its ninth year, and Americans are impatient. Maybe in the end the president will decide to cut and run. Maybe that will be the popular decision. Maybe “narrowing the focus” is a better strategy. Maybe sending more troops is even better. But further dithering won’t impress anybody, and asking an American soldier to be the last man to die in an abandoned cause is too much for any president, no matter how pretty the speech, to ask.

• Wesley Pruden is editor emeritus of The Washington Times.

Copyright 2009 The Washington Times, LLC

http://www.washingtontimes.com/news/2009/oct/06/pruden-obama-dithers-and-dithers/?source=newsletter_must-read-stories-today_more_news_carousel